represents tourists and travellers who become victims of inconvenience caused by tour operators and airline companies.
Our mission is to help inconvenienced travellers get fair monetary compensation when one of the following happens:

  • Cancelled flight
  • delayed flight
  • Lost or damaged baggage
  • Ruined holiday
  • Flight overbooking or denied boarding

European law protects travellers through a wide range of rights, including monetary compensation that airline companies and tour operators are obliged to pay to passengers where such events occur.
Every day thousands of passengers in Europe are at the mercy of airline companies without knowing their rights. Just for a few hours of delay, travellers can get monetary compensation of 250 to 600 Euros. For example a 3 hour delay on a flight Edinburgh – Madrid or Stockholm – Milan creates the right to compensation of 400 Euros for each passenger.

So get in touch and tell us your story for a FREE no obligation assessment of what you are entitled to.

Our strength lies in the simplicity and transparency of the service offered and our guarantee is satisfaction with our service. Thousands of satisfied travellers have used our services and you can read their experiences on our website.

Our policy is you only need to pay our fee if you are awarded compensation.